Kasamba: An In-Depth Review of Online Tarot Reading

Kasamba: An In-Depth Review of Online Tarot Reading

If you’ve been searching for guidance about your future but are unsure where to turn, Kasamba might just be the answer you’re looking for.

Many people struggle with finding trustworthy and insightful tarot readers, especially in a digital world where options are overwhelming. According to recent statistics, over 3 million users have turned to Kasamba for spiritual guidance, showcasing its popularity and credibility in this space.

Accessing life-changing insights from the comfort of your home, without the need to visit a psychic in person, is a convenience you shouldn’t miss.

Who exactly is Kasamba for? What makes it stand out in the crowded field of online tarot readings? When did it begin? We’ll dive into these questions and more, providing you with all the information you need to make an informed decision.

Consider this quote from the famous psychologist Carl Jung:

“Synchronicity is an ever-present reality for those who have eyes to see.”

Kasamba may be the key to seeing the synchronicities in your life, offering clarity and direction when you need it most.

By reading this comprehensive review of Kasamba, you will discover what sets this platform apart, learn about its user-friendly features, and understand why it has become a go-to resource for spiritual seekers worldwide. Let’s explore together how this platform can illuminate your path.

Overview of the Website

Kasamba is a leading online tarot reading platform that connects users with skilled tarot readers from around the globe. The platform’s extensive network of readers offers personalized insights and guidance on various aspects of life, including love, career, and personal growth. Kasamba’s focus on providing diverse reading options and expert advice caters to individual needs, making it a go-to resource for those seeking spiritual guidance.

The platform’s user base has grown significantly since its inception, with over 3 million users seeking advice from Kasamba’s readers (Kasamba, 2024). This growth reflects the increasing demand for online spiritual services and Kasamba’s ability to meet users’ evolving needs.

Kasamba Review Initial Impressions

What People LikeWhat People Don’t Like
  • Over 1,000 skilled psychic readers are available
  • Wide selection of readings, including specialized fields like numerology and aura readings
  • Comprehensive psychic profiles with customer feedback
  • Easy-to-navigate website and mobile application
  • Friendly and approachable psychic community
  • Flexible pricing to accommodate various budgets
  • Welcome offer and money-back guarantee for newcomers
  • Round-the-clock customer support and prompt assistance
  • Free 3 minutes for first-time users
  • Refund up to $50 if you’re unsatisfied

  • Persistent upselling practices
  • Top-rated psychics can be pricey
  • Lack of video reading options
  • No availability filter for readers
  • The pay-per-minute system may become expensive for prolonged use

History and Background

Established in 1999, Kasamba has over two decades of experience in the online psychic reading industry. The platform was founded with the mission of making spiritual guidance more accessible, effectively bridging the gap between seekers and professional advisors. Over the years, Kasamba has expanded its services, attracting a diverse group of advisors specializing in various areas such as tarot, astrology, and dream analysis.

Kasamba’s longevity in the industry is a testament to its adaptability and commitment to quality. The platform has witnessed and adapted to significant technological changes, from the early days of dial-up internet to the current era of mobile apps and instant messaging. This evolution has allowed Kasamba to maintain its relevance and continue providing valuable services to its users.

User Experience (UX) and Design

Kasamba User Experience (UX) and Design


Kasamba excels in user experience with its intuitive and user-friendly interface. The website features clear menus and an organized layout, enabling users to quickly find the information they need. Users can easily locate their desired type of reading or specific advisor, enhancing overall satisfaction. The platform’s search functionality is robust, allowing users to filter advisors by specialty, rating, and price. This streamlined navigation reduces the time spent searching for the right advisor.

A study by the Nielsen Norman Group found that effective website navigation can increase user engagement by up to 300% (Nielsen, 2019). Kasamba’s focus on intuitive navigation aligns with these findings, contributing to its popularity among users.


The visual appeal of Kasamba is marked by a clean design with soothing color schemes. Professional fonts and calming imagery contribute to a welcoming atmosphere for users. The layout is designed to minimize distractions, focusing users’ attention on the advisors and their profiles. This attention to detail not only makes the site aesthetically pleasing but also creates a sense of comfort and reliability.

Color psychology plays a significant role in user perception and behavior. Kasamba’s use of calming colors aligns with research showing that certain hues can reduce anxiety and promote trust (Elliot, 2015). This thoughtful design approach enhances the overall user experience and supports the platform’s goal of providing guidance and comfort.

Mobile Compatibility

Kasamba ensures accessibility with a mobile-friendly website and a dedicated app available for both iOS and Android. The mobile app maintains the same level of functionality as the desktop version, allowing users to seamlessly access readings and manage their accounts on the go. This flexibility is particularly beneficial for users who prefer accessing services on their smartphones or tablets.

Kasamba Mobile Compatibility

With mobile devices accounting for over 50% of global website traffic (Statista, 2023), Kasamba’s focus on mobile compatibility ensures that it remains accessible to a wide range of users, regardless of their preferred device.

Kasamba Features and Functionality

Types of Readings

Kasamba offers a wide variety of tarot readings, addressing diverse aspects of life. Love and relationship readings delve into romantic prospects and compatibility issues. Career forecasts provide insights into professional growth and potential opportunities. Dream analysis helps users uncover subconscious messages. The platform also explores niche areas such as Chinese astrology and Kabbalah, catering to users with specific interests.

Kasamba Features and Functionality

Each reading type is explained in detail on the platform, helping users understand what to expect and how to prepare for their session. The “Love Tarot Reading” category, for instance, includes subcategories like “Soulmate Connections” and “Breakup & Divorce,” allowing users to pinpoint their exact concerns.

User testimonials provide real examples of the readings offered on Kasamba. One user shared how a career reading accurately predicted a job change within three months, including details about the new position’s responsibilities. Another user described how a love reading helped them understand the dynamics of their relationship, leading to improved communication with their partner.

“Reading By Sam,” who combines a Ph.D. in Psychology with psychic abilities, often provides clients with actionable advice. In one instance, Sam guided a client through a major career transition by identifying untapped skills and suggesting specific steps to leverage them in a new field. Such examples highlight the potential for deep personal revelations and actionable advice. Below, we listed Kasamba’s types of readings and explained what they are all about.

Psychic Readings:

Kasamba’s psychics tap into their intuitive abilities to guide you through life’s challenges. Whether you seek clarity on love, career, or personal growth, they offer personalized insights. Connect with Kasamba’s psychics to gain clarity and find your path.

Love & Relationship Readings:

Kasamba’s love psychics specialize in soulmates, honesty, and relationship dynamics. If you’re navigating a complicated love life, they can provide valuable advice. Seek advice from Kasamba’s love experts to understand your heart’s whispers.

Tarot Readings:

Discover your future through tarot cards. Kasamba’s top-rated tarot readers interpret the cards to address love, money, and other burning questions. Let Kasamba’s tarot readers unveil the hidden paths and empower your choices.

Fortune Telling:

Fortune tellers at Kasamba provide accurate insights into your future. If you’re facing a crossroads, seek their guidance to illuminate the road ahead.

Dream Analysis:

Kasamba’s dream analysts reveal hidden truths and offer clarity on your subconscious thoughts. If you’ve been having recurring or weird dreams, consult with them to understand what they mean.

Astrology Readings:

Explore the cosmic influences on your life. Kasamba offers astrology readings, including Chinese astrology and Vedic astrology. Seek cosmic wisdom and align with the stars.

Career Forecasts:

Need career guidance? Kasamba’s advisors provide insights into your professional path, helping you make informed decisions.

Customization Options

Personalization is a key feature of Kasamba. Users can choose specific readers based on detailed profiles, which include qualifications, specialties, and user reviews. The platform’s rating system allows users to see at a glance which advisors consistently provide high-quality readings.

Users can select their preferred reading methods, such as chat, phone, or email, to suit their comfort levels. This level of customization helps users feel more connected and engaged with their readings, making the experience more meaningful. Chat readings offer real-time interaction with immediate responses, while email readings provide in-depth analysis that users can review at their leisure.

Interactive Tools

Kasamba provides several interactive tools to enhance the user experience. These include a comprehensive tarot card meanings database and various learning resources for those interested in understanding more about tarot readings. Community forums are also available, allowing users to share experiences and insights, fostering a sense of community and support among users.

The platform’s blog features articles on various metaphysical topics, written by experienced advisors. These resources are invaluable for both beginners and seasoned enthusiasts looking to deepen their knowledge. The forums cover topics ranging from interpreting specific tarot spreads to discussing spiritual experiences, providing a space for users to connect and learn from each other.

Quality of Readings

Accuracy and Insight

The accuracy and depth of readings on Kasamba are highly praised by users. Many clients report receiving insightful and precise guidance that resonates with their situations. This consistency in quality has contributed to Kasamba’s strong reputation in the industry.

The platform employs a strict vetting process for its advisors, ensuring that only qualified and experienced readers are available to users. This process includes background checks, skill assessments, and ongoing performance evaluations based on user feedback.

Reader Profiles

Kasamba features detailed profiles for each tarot reader, showcasing their qualifications, areas of expertise, and user ratings. These profiles help users make informed decisions when choosing an advisor. The transparency of these profiles builds trust and confidence among users.

Kasamba Quality of Readings

Readers like “Master Enigma” specialize in Lenormand card readings and have garnered over 60,000 positive reviews for their accurate predictions. “Honest Psychic Ozark Seer” combines tarot with clairvoyant abilities and has a track record of helping clients navigate complex life decisions.

Customer Support


Kasamba Customer Support

Kasamba offers multiple ways to reach customer support, including email and chat. This ensures that users can get assistance whenever needed. The support team is available 24/7, reflecting Kasamba’s commitment to user satisfaction.

One user shared their experience:

“I found the process simple and user-friendly. The customer representative I spoke to was polite, detailed, and responded to my query within 3 days. However, it would be nice to have access to live chat support, especially given the site’s higher rates.”

While the platform doesn’t currently offer live phone support, its email and chat options provide comprehensive assistance. The average response time for email inquiries is within 24-48 hours, with many users reporting quicker responses for urgent issues.

When creating a ticket, the process takes about 5-10 minutes, as they inquire about specific details to properly categorize your concern. You’ll need to identify the nature of your issue, whether it pertains to your account, payments & refunds, technical issues, or if you’re an advisor seeking assistance. Additionally, Kasamba offers a comprehensive FAQs section and a Knowledge Base on their website, which addresses the most common issues faced by users. 

Response Time and Helpfulness

The responsiveness of Kasamba’s support team is commendable. Many users report quick and effective resolutions to their issues. A recent survey conducted by the platform revealed that 85% of users rated their customer support experience as “satisfactory” or “highly satisfactory” (Kasamba Internal Survey, 2023).

Our team, Atarotcards, recently reached out to Kasamba’s support team and we were pleasantly surprised by how quickly they responded. It took less than 24 hours for them to get back to us. Their assistance was exceptional, guiding us through the technical issues we encountered, and even offering a discount as a token of appreciation for our loyalty. The response was thorough and addressed all our questions comprehensively. It was truly one of the smoothest customer service experiences we’ve had.

The support team is trained to handle a wide range of issues, from technical difficulties to billing inquiries. They often go above and beyond to ensure user satisfaction. One user shared that their technical problem was resolved within 24 hours, with the support team providing a discount as a gesture of goodwill. This prompt and helpful service enhances overall user satisfaction, reinforcing the platform’s reliability.

Pricing and Payment

Cost of Services

Kasamba employs a pay-per-minute pricing model, allowing users to control the cost of their readings. Prices vary depending on the advisor’s experience and expertise, with some charging up to $30 per minute. This pricing structure enables users to access readings that fit their budget while still having the option to consult highly experienced advisors.

New users can benefit from an introductory offer of 3 free minutes with 3 different readers. This allows them to explore the platform and find a compatible advisor without a significant financial commitment. The platform also occasionally offers promotional discounts, particularly during holidays or special events.

Payment Methods

Kasamba accepts various payment methods, including credit and cards and PayPal. This diverse range of options caters to users’ preferences and ensures secure transactions. The platform utilizes industry-standard encryption to protect financial information during transactions.

Kasamba Payment Methods

Users can also set spending limits to manage their expenses effectively. This feature is particularly useful for those who want to enjoy the service while maintaining a specific budget.

Refund Policy

Kasamba offers a satisfaction guarantee for the first reading. If users are not satisfied with their initial experience, they can request a refund, providing peace of mind for new users. This policy demonstrates Kasamba’s commitment to customer satisfaction and ensures that users feel valued and respected.

The refund process is straightforward, typically requiring users to submit a request within 72 hours of the unsatisfactory reading. This policy has contributed to building trust among new users and has been cited in user reviews as a factor in choosing Kasamba over other platforms.

User Reviews and Testimonials

Customer Feedback

Kasamba has garnered positive feedback from users, many of whom praise the accuracy and helpfulness of the readings. Reviews on independent platforms like Trustpilot highlight the platform’s variety of advisors and the compassionate nature of the psychics.

First User Reviews and Testimonials
Second User Reviews and Testimonials

However, it is important to address some negative reviews as well. For example, one user mentioned that while the psychics were kind, receptive, and honest, the overall experience was somewhat mixed, resulting in a three-star rating. Another user appreciated the good advice given by their psychic but noted that the session was slowed down due to the advisor’s slow typing speed. These critiques are vital for providing a balanced view and for Kasamba to continually improve their services.

Third User Reviews and Testimonials
Fourth User Reviews and Testimonials


Kasamba has received high ratings on various review platforms, reinforcing its reputation as a reliable source for online tarot readings. As of 2023, the platform maintains an average rating of 4.3 out of 5 stars on Trustpilot, based on over 1,400 reviews.

Kasamba Ratings

These ratings reflect user satisfaction across various aspects of the service, including reading accuracy, advisor professionalism, and overall platform usability. The consistently positive feedback underscores Kasamba’s quality and reliability, making it a trusted choice for many seeking psychic guidance.

Security and Privacy

Data Protection

Kasamba prioritizes user privacy by implementing advanced encryption and security measures. Personal information is handled securely, ensuring that users’ data remains confidential. The platform adheres to strict data protection regulations, including GDPR for European users.

Kasamba’s privacy policy clearly outlines how user data is collected, stored, and used. The platform employs industry-standard security protocols, including regular security audits and vulnerability assessments. This commitment to data protection reassures users that their privacy is a top priority.

SSL Certificates

The website uses SSL (Secure Sockets Layer) certificates for secure browsing and transactions. This extra layer of security assures users that their interactions and financial information are protected, further enhancing the platform’s credibility.

The implementation of SSL encryption is visible through the padlock icon in the browser’s address bar, indicating a secure connection. This feature is particularly important for an online platform dealing with personal and financial information.

Kasamba Review by Our Team


  • Extensive variety of readings, including niche areas like Chinese astrology and Kabbalah
  • Detailed psychic profiles with user reviews
  • User-friendly website and mobile app
  • Introductory offer and satisfaction guarantee for new users
  • 24/7 customer support and responsive service

Kasamba’s diverse range of reading options caters to a wide audience, while its user-friendly interface makes it accessible to both tech-savvy users and those new to online readings. The introductory offer and satisfaction guarantee lower the barrier to entry for new users.


  • High-rated psychics can be expensive
  • No video readings offered
  • Inability to filter readers by availability
  • Some users may find the pay-per-minute model costly over time

While the pay-per-minute model offers flexibility, it can lead to higher costs for longer sessions. The lack of video readings may be a drawback for users who prefer face-to-face interactions. Additionally, the inability to filter by availability can sometimes lead to longer wait times for popular advisors.

Conclusion and Recommendations


Kasamba stands out as a strong choice for those seeking in-depth guidance from experienced tarot readers. Its user-friendly platform, extensive range of reading options, and high-quality advisors make it a top contender in the online tarot reading space. The platform’s commitment to quality and user satisfaction is evident in its comprehensive service offerings, robust security measures, and responsive customer support.


Kasamba is ideal for users who value a wide selection of reading categories and the ability to choose from highly qualified advisors. The introductory offer and satisfaction guarantee make it a risk-free option for new users. Whether seeking insights into love, career, or personal growth, Kasamba provides a reliable and comprehensive service.

Users looking for personalized and insightful readings will find Kasamba to be an excellent resource. However, those on a tight budget should be mindful of the potential costs associated with longer sessions or consultations with highly rated-advisors.

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